Let us know your fashion preferences by signing up as a member.
Further define your style by choosing the fashion merchandise you love in your styling room.
Subscribe to start recieving parcels of 3 apparels and 2 accessories choosen by our in-house stylist based on your preference.
Have fun mix & matching with the fashion merchandise choosen for you specially.
Love that dress and necklaces? Buy it from your Changing Room. If not, Pack into the parcel and notify us for collection.
We will collect the old package and hand you a new package. Repeat as many time as you want in a month.
Be a member
Sign up as a member of HerChangingRoom by going through our questionnaire so we have a general understanding of your personal fashion preferences!
Head over to the styling room to start selecting the merchandise you love and create your own fashion statement! We will send you fashion merchandise in regards to the selection you made here.
SUBSCRIBE(Via Invitation Only)!
Now that you have define your style for us, you may start your journey towards unlimited fashion. Click on the 'Invitation' button to notify us of your interest. Once we are ready (Processing time may take up to 2 weeks) we will send you your first HCR box! And yes, all subscribers enjoy exclusive subscribers' price on all fashion merchandise! (P.S At the moment, subscription services are only payable via Cash or bank fund transfer; POSB,DBS & OCBC)
HCR Box at your doorstep!
After being a subscriber, we will have our drivers to deliver you your HCR Box within 3 working day. After you are done with your box, just go to your account and click on the 'Ready for collection' button and we will have our driver to collect your box within 3 working day. Our driver will give you the new HCR box immediately after receiving your old HCR Box. Do this as many times as you want for the month!
Love the apparels? BUY it!
We understand how women can be attached to certain fashion merchandise and need to fully own it. No worries on that. When you received something you really like, you may choose to buy it from your account. We will have our driver send you the next box with a new piece of the merchandise you want to buy.
We only charge you for the month itself and you may cancel the service at any time. No commitment. No worries!
HerChangingRoom was founded in mid 2014, a(n) ecommerce company specializing in rental service in fast fashion clothing and accessories.
HerChangingRoom provide women an experience in unlimited fashion, providing apparels and accessories based on the latest trend in Singapore.
Founded by two brothers, Shane & Ron, HerChangingRoom was inspired by their mother and sister who has tons of clothing, dressing into different type of style everyday.
Women started asking about how the two ladies are able to always wear something different on a daily basis and how they would also love to be able to do that too.
That was when the two brothers had a vision where they could give all women the same experience of having unlimited fashion and with that vision, HerChangingRoom was born.
We are looking for new fashion brands to delight our fast growing customer base. If you are representing a fashion brand or want to suggest us a particular one please send an email to firstname.lastname@example.org.
Other Business Partners
For other business partners, please email to email@example.com.
Individual Delivery Contractors
We are looking for part time driver to send our packages. Have your own vehicle and want to earn some fast cash? Email us at firstname.lastname@example.org
Here at HerChangingRoom, we strive to improve your experience with us. If you have any customers general enquiry or feedback on our services, please email to email@example.com with the following details:
• Your name and contact (For non-members)
• The issue you are having, or;
• Feedback on our service
Office: +65 6331 7945
Hotline: +65 9196 6669
For collaboration and other business issues: Admin@herchangingroom.com
How does this service works? Once you are a member with us, you may choose to subscribe to our service. After which, you may choose to favorite as many clothing as possible that suit your style preference and we will send you a box that best matches your fashion preferences. You may keep the box for a month, after which, you will have to renew your monthly subscription. Once you are done with your merchandise or ready to try a new set of clothing, click on the 'ready for collection' button and we will come and collect and pass you the new box. The box contain 3 garments and 3 accessories. For a more detailed description, click on 'How It Works'.
How many times can I return my box for a new one?
There is no limit as to how many times you are entitled to exchange your box. You may exchange your box as many times as you want for the whole month of subscription.
Can I unsubscribe the service anytime?
Yes, absolutely. You may unsubscribe anytime you like. Once you unsubscribe, we will send our employee to collect your box and we will stop sending you a new one. But if you unsubscribe, there will be no refund for that month subscription.
What if I damage or misplace the accessories or garment?
In any case of item stolen, lost or damaged beyond repair, we will charge you the subscriber price. However, if there is only a minor stain that can be removed or example button damaged. Do not worry, we will take care of it. No charges.
How long does it take to deliver my box?
We strive to prepare and send you your box within 3 working days. We will also come to collect and deliver your box whenever you notify us for collection. Once we come and collect your old box, we will instantly pass you a new box of new fashion merchandises!
Can I keep one garment or accessories that I like and return the others that I do not like?
No. You will have to return all the garments and accessories in the box in order to receive a new one. However, if you really want to keep the garment or accessories that you like, you may wish to purchase the fashion merchandise.
If I bought the clothes and it does not fit me or I do not like it, can I have a refund if I never wear it?
We do exchange of sizing for clothes purchase that does not fit but we do not do refunds. We recommend women to subscribe and try all fashion merchandise first before making a purchase.
If the box is send to me, all / some of the apparel does not fit my size, what should I do?
We will try our best to make sure all the apparels sent to you are as accurate as possible. However, if all the apparels sent to you does not fit you, please immediately report to us through 'contact us' and we will send someone to collect it back from you. If some apparel does not fit you, you may choose to let us know through 'contact us' or when our employee comes to collect the old box, you may leave a remark to them and they will report to us.
What if the box of fashion merchandise does not suit me or I do not like the selection?
HerChangingRoom works in such a way that the more you use our service, the more accurate and confident we are in regards to the selection of your fashion merchandise. We will try to fit your style preference as accurately as possible. One way is to go and favorite more fashion merchandise so we will have a clearer idea of your style preference. Alternatively, you may contact us to let us know if you have specific request in regards to the fashion merchandise.
Am I wearing clothes that other people have worn?
Technically, yes. However, HerChangingRoom are meticulous with our collection. Since the fashion merchandise are shared among members, we will have all the collection go through a thorough cleaning plus disinfection and inspection before we send out to other subscribers. All the apparels will be packed manually, to ensure items that are being send to you are in top conditions and no defection, keeping all collection in top notch state.
And how about the cloths I buy?
All items that you choose to buy are new and have never been worn or used before. That is why when you to purchase any fashion merchandise we will send you on the next delivery.
Do you still have doubts?
No problem! Just send us your question to firstname.lastname@example.org and we will get back to you as soon as we see it!
Have a nice experience!
Acceptance of Terms of Service
Her Changing Room Private Limited (otherwise refer to as "HerChangingRoom", "We" or "Us") maintain this web site as a service to its customers and other interested parties. Your use of this web site is subject to acceptance of all terms of service stated under HerChangingRoom. HerChangingRoom reserve the right, at sole discretion, to change and modify portions of these Terms of Service at any time.
This website accommodates Guests (who merely browse through the website without any special access to HerChangingRoom Products), Members (who are given special access to all HerChangingRoom products), and Subscribers (who are members that subscribe to HerChangingRoom service for the month of the service engage). As used in this Agreement, the term "user" or "you" or "they" refers to you whether you are a Guest, Member or Subscriber.ACCESS AND USE OF THE SERVICE
Services and Membership Description:
HerChangingRoom service is provided to Subscribers to access to all HerChangingRoom products. Subscribers are able to favorite their preference of clothing and accessories and HerChangingRoom will send a fixed number of garments and accessories to the Subscribers address. Keep in mind for the purpose of determining the number of items you may borrow at a particular time, Products are considered borrowed and in your possession while in transit and until the Products are delivered back to HerChangingRoom. The risk of loss for Products passes to the member upon delivery of the product(s) to the member at his or her address. Likewise, HerChangingRoom will bear the risk of loss once you deliver the Product(s) to HerChangingRoom chosen carrier. At all other time, you bear the risk of loss and are responsible for the Product(s). HerChangingRoom reserve the right to require the return of any or all borrowed Products in the Subscribers possession in the event to make required payment on time or in the event of other factors arise which, in our sole discretion, increase the risk of non-timely payment by the subscribers.
Return Policy; Shipping:
Subscribers may order and return the box sent to them as many time as the subscriber wished. Shipping cost is paid by us. However, if you order another box while are in possession of the maximum number of product that is Permitted to subscribers, we will wait until the subscribers have returned the previous box before giving the subscribers the next box.
Refund would only be made if we charged you incorrectly corresponding with the price you should have paid for the products (Member and Subscriber price are different) or after you have received a faulty or wrong sizing Product that you have bought. In this case we will refund you the full amount within 30 days of the return of such faulty product or the cancellation of the agreement respectively to the same card you paid for the products. We do not offer refunds, partial refunds or credits on HerChangingRoom subscriptions. You may call or email us should you have any enquiry @ email@example.com.
You are required to register with HerChangingRoom in order to have full access to HerChangingRoom products and use certain features provide for members and subscribers of HerChangingRoom.
You may choose to cancel your subscription or membership at any point of time by sending us an email @ firstname.lastname@example.org, email stating your name and also title reference "CANCEL SUBSCRIPTION" or "CANCEL MEMBERSHIP" . An email will be sent to you regarding your cancellation. Subscribers will, however, be permitted to keep the Products that are already in possession for the remaining portion of the period that subscribers have already been billed on. We do not offer refunds, partial refund or credits for the subscription service.
Subscribers after cancellation of the service, must return the products sent to them within the remaining period of the month they are being billed. If all outstanding products are not delivered to us within the service period ended, we reserve the right to charge you a Replacement Fees for each item outstanding of the expiration date The Replacement Fees depends on the Product and varies from one Product to another. The Replacement Fee reflects the cost and any related expense to HerChangingRoom for obtaining the same or a substantially similar Product. Failure to return all outstanding Products in your possession in accordance to this paragraph will result in charges to you for Replacement Fees. You agree and understand that by failing to return an outstanding Products as provided herein, you are agreeing to the Replacement Fees and you understand the Product, upon payment of the Replacement Fee, is purchase by you and is thereafter your property.
HerChangingRoom will not be hold accountable for normal wear and tear that accrues through use of the Products. However, we reserve the right to charge you a Replacement Fee for each Product returned in a damaged condition that, in our sole discretion, exceeds normal wear and tear, or evidence recklessness or carelessness with respect to your possession or use of the Product. The Replacement Fee will vary depending on the particular Product damaged and the extent of damage of the Product. The Replacement Fee will be limited to the cost and expenses to HerChangingRoom obtaining the same or substantially similar Product.
Note: This service is in Beta phase and is thus available to a select set of customers.
Intellectual Property; Limited license to users:
You acknowledge and agree that the Service may contain or features that are protected to copyright, patent, trademark, trade secret or other propriety rights and laws. You agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Service Content. In addition, you agree not to use any data mining, robots, or similar data gathering and extraction method in connection with the website. In addition to the services offered by HerChangingRoom, this Website may also make available materials, information, products and services provided by third parties (collectively,the "Third Party Services"). The Third Party Services may be governed by separate license agreements that accompany such services. We offer no guarantees and assume no responsibility or liability of any type with respect to the Third Party Services. You agree that you will not hold us responsible or liable with respect to the Third Party Services or seek to do so.
The Trademarks logos, and service mark displayed on this website are the property of HerChangingRoom or other third parties. You are not permitted to use the service mark without prior consent of HerChangingRoom or such third party that may own the Marks.
License to HerChangingRoom for user content:
Our Website accommodates User Content, including member comments, reviews and recommendations. By submitting any User Content to this Website you warrant that you are the sole copyright owner of such uploaded content and that our presentation on the Website of such content will not infringe any intellectual property belonging to a third party. By uploading any User Content you grant us a worldwide, perpetual, royalty-free, non-exclusive license to, publicly display and present such content, and to modify, compile, reproduce, sell, license and distribute such User Content in its original form or as any derivative of such User Content without payment or royalty to you.
• Upon subscribing, You bear responsibility for the Product(s). In the event that an unsecure shipping address is provided, HerChangingRoom Pte Ltd does not bear liability for Products left unattended.
Furthermore, You acknowledge that providing anything other than a secure shipping address may result in delivery delays and additional delivery fees for whichHerChangingRoom Pte Ltd is not to be held liable, but You will be held liable.
• You agree to treat the Products with great care, and return it in the same condition as was delivered to you. You are completely responsible for loss, destruction or damage to the Products due to theft, disappearance, fire, stain or any other cause, other than normal wear and tear.
Normal wear and tear encompasses minor stains, missing beads, stuck zippers or other minor damage covered by the subscription price you paid in order to rent the dress. If You return a Product that is damaged beyond normal wear and tear, then You agree that we shall charge You, and You shall pay, for repairing or replacing the Product, as determined in our discretion, up to the Retail Price for the Product as advertised on our site OR explained to you in the package delivered to you.
•Collections: If You do not pay the amounts You owe us when due, then we may institute collection procedures. You agree to pay our costs of collection, including without limitation reasonable attorneys’ fees.
Removal: We reserve the right to terminate your right to be a member of HerChangingRoom at any time in the event of Your breach of this Agreement or for no reason or any other reason in our discretion.
You are solely responsible for all photographs, video, images, information, data, text, software, music, sound, graphics, messages or other materials ("content") that you upload, post, publish or display (hereinafter, "upload") or email or otherwise use via the Service. The following are examples of the kind of content and/or use that is illegal or prohibited by HerChangingRoom. HerChangingRoom reserves the right to investigate and take appropriate legal action against anyone who, in HerChangingRoom sole discretion, violates this provision, including without limitation, removing the offending content from the Service, suspending or terminating the account of such violators and reporting you to the law enforcement authorities. You agree to not use the Service to:
•email or otherwise upload any content that (i) infringes any intellectual property or other proprietary rights of any party; (ii) you do not have a right to upload under any law or under contractual or fiduciary relationships; (iii) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to any person; (v) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, "junk mail," "spam," "chain letters," "pyramid schemes," "contests," "sweepstakes," or any other form of solicitation; (vi) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another's privacy, hateful racially, ethnically or otherwise objectionable; or (vii) in the sole judgment of HerChangingRoom, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which may expose HerChangingRoom or its users to any harm or liability of any type;
•interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service; or
•violate any applicable local, state, national or international law, or any regulations having the force of law;
•impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
•harvest or collect email addresses or other contact information of other users from the Service by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
•advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized;
•further or promote any criminal activity or enterprise or provide instructional information about illegal activities; or
•Obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Service.
Managing Content and Communication:
HerChangingRoom reserves the right, in its sole discretion, to delete or remove User Content from the Website and to restrict, suspend, or terminate your subscription and access to all or part of this Website, at any time without prior notice or liability. We reserve the right to pursue all reasonable redress including full compensation for any damages associated with malicious or other behaviors or actions resulting from unauthorized use of this Website. HerChangingRoom may, but is not obligated to, monitor or review any areas on the Website where users and members transmit or post User Content. To the maximum extent permitted by law, we will have no liability related to User Content. We disclaim all liability with respect to the misuse, loss, modification, or unavailability of any User Content. Since we do not control the User Content posted on the Website we cannot and do not guarantee the accuracy, integrity or quality of such User Content. We take no responsibility whatsoever with respect to the accuracy or integrity of any User Content, including reviews and recommendations, made available on the Website. More specifically, our users may upload reviews or comments concerning the Services or the Products we make available on or through the Website. Any such opinions or advice are those of the respective authors and not of HerChangingRoom.
1. Our Commitment to Policy:
2. Disclosure of information:
We use other companies, agents or contractors to perform services on our behalf. For example, we may partner with other companies to provide infrastructure and information technology (IT) services, personalize and optimize our web pages, process credit card transactions, provide customer service, collect debts, analyze and enhance data, including users' interaction with our website, and process consumer surveys. In the course of providing such services, these other companies may have access to some of your information. We do not authorize these companies to use or disclose your personal information except for the purpose of providing the services we request of them.
3. Collection and use of information:
We receive and store information, including personal information, about you and your use of our services. This information is gathered in a number of ways, including when you enter it on our website and when you are interacting with our service. Personal information is information that can be used to uniquely identify or contact you. Non-personal information is information that does not permit direct association with you. We may collect, use, transfer and disclose non-personal information for any purpose. You may choose not to provide personal information we may request of you. However, most of the personal information we request is of the type that is required in order to provide our products and services; for example, your name and address, your email address, and your credit card number.
When you interact with us, we may ask you to supply us with personal information so that we can provide, enhance and personalize our services and marketing efforts. We use this personal information, for example, to process your registration, your orders and your payments, and to communicate with you on these and other topics. We also use your e-mail address to send you newsletters, as well as messages about new HerChangingRoom features, HerChangingRoom special offers, promotional announcements, consumer surveys and other correspondence concerning our service. If you no longer want to receive marketing communications from us, simply let us know by emailing us at email@example.com. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your account transactions.
We may keep track of your interactions with us and collect information related to you and your use of our service, including but not limited to your online activity, product and clothing selections, reviews, payment history, correspondence and Internet protocol addresses. We may also provide analysis of our users in the aggregate or otherwise in anonymous form to prospective partners, advertisers and other third parties.
While using our service, you will have opportunities to post reviews for various articles of clothing that you borrow or purchase. Please understand that when you post such information, it is made public and is not subject to this policy. We are not responsible for any third party's use of information you publicly disclose through our service.